Fairness & Compliance
Annie Sino-German stands as an independent third party between healthcare providers and healthcare professionals. This page sets out what we promise each side, which rules we follow and how to give feedback. These principles are part of our written agreements.
Version 1.1 · effective from: 8 November 2026
For providers
For professionals
Legal framework
These rules apply to all our commitments – to providers and professionals alike.
Feedback & complaints
Providers, professionals, families or anyone else: if you feel we are not living up to these principles, tell us.